Customer Service
Privacy and Security
At Chroma Makeup Studio we are fully committed to protecting your privacy. Your personal information is kept confidential and safe.
On our Shopping Cart credit card details are collected using an SSL secured server. If you would rather place your order via telephone please call us at 310-274-2155.
Sales Tax
Sales tax of 9.75% will be added to any order that has a billing address in the state of California.
Order Processing
Orders are processed and shipped Tuesday-Friday, excluding holidays. Orders placed Saturday, Sunday and Monday will be processed the following Tuesday. For questions regarding the status of your order please call 310-274-2155 between the hours of 10:00 am and 5 pm PST Tuesday through Friday or by emailing us at info@chromamakeupstudio.com.
Shipping
Please allow 24-48 hours for your order to be processed. We ship Fed Ex ground and standard shipping takes about 7 days.
Payment Options
Chroma Makeup Studio shop online accepts Visa and Mastercard. We are unable to accept checks, cash or gift certificates for online purchases. Please enter your name exactly as it appears on your credit card. Please fill in your credit card billing address as it appears on your credit card statement. Please be sure to include your phone number in case we need to speak with you about your order. If you would rather place your order via telephone please call us at 310-274-2155.
Returns and Exchanges
If you are not satisfied with your purchase from Chroma Makeup Studio shop online, you may return it within 30 days of purchase to Chroma Makeup Studio 9605 S. Santa Monica Blvd, Beverly Hills, CA 90210. There are no returns on gift certificate purchases. Returns must be sent postage paid by you, by secure mail so they can be tracked. Please include your purchase receipt. If your package was damaged in shipping, please save the box and merchandise and notify us immediately at 310-274-2155 or by email at orders@chromamakeupstudio.com. Chroma Makeup Studio does not refund shipping costs.
Contact Information
Chroma Makeup Studio
9605 S. Santa Monica Blvd.
Beverly Hills, CA 90210
310-274-2155
COLOUR • PURITY • YOU
Employment Opportunities
We are only able to hire makeup artists who are currently licensed by the state of California. If you have your California Cosmetician License and are interested in joining our team please contact us.
Wholesale Opportunities
If you are interested in becoming a Chroma Makeup Studio wholesale account please contact us at the address below. All inquiries must be in writing and on company letterhead.
all rights reserved © Chroma Makeup Studio LLC 2007